Jotform
TECHNICAL SUPPORT&CUSTOMER SUPPORT BOOTCAMPS
İstanbul (Avrupa)
 BEĞEN
Jotform - Eleman
İş Açıklaması
Disabled abilities :
YOU SHOULD APPLY,
IF YOU…
? Are a University Graduate or graduating soon
? Have strong communication skills, and excellent written communication skills in English
? Are tech-savvy and eager to take on new skills in technical troubleshooting
? Have a willingness to make a long-term commitment to Jotform as an employee
? Are interested with customer service experience (bonus points for SaaS/tech startup
customer support experience)
? Are a humble and friendly person who takes pride in helping people
? Have strong attention to detail and the ability to work independently and follow through
? Have the ability to diagnose and solve problems with varying complexity, focusing on the
customer's needs and quickly and successfully implement solutions
? Have excellent verbal and written communication – you can explain complex issues in
simple terms and adapt your tone for different users
Learning and Building Process
1. Complete your application form confirming your interest.
2. Video Interview: We’ll conduct a video interview with selected candidates who meet the
basic qualifications based on their application form evaluations.
3. English Proficiency Test: Applicants who successfully pass the video interview will be
invited to an online English Proficiency Test, including grammar, listening, reading,
writing and speaking. More details will be shared prior to the test invitation.
4. Acceptance: Your results will be reviewed and assessed in line with the Bootcamp
requirements, and successful participants will be rewarded with the opportunity to
attend the program.
ABOUT BOOTCAMP
? Attending Jotform’s Technical Support and Customer Support Bootcamps is a fast-paced
and intensive experience, and we’ll train you to be the best. Our programs cover:
? Web Applications 101: Fundamental concepts of web applications.
? Customer Service 2.0: Soft skills that you need when facing client issues day after day.
? Case Studies: Real-world examples from a global base of digitally connected users.
? Customer Service English Essentials: Learn how to structure logical explanations with
empathetic language to create a connection with customers
İstenen Yetenek ve Uzmanlıklar
Do you love helping others by sharing your technical knowledge? Have you been thinking of
kick-starting your career in a global Software as a Service company? Learning digital customer
service can be challenging and complex, but in return, incredibly rewarding. Sound interesting?
If yes, Jotform’s Technical Support and Customer Support Bootcamps are open NOW for both
technical and non-technical applicants. Apply now and don't miss this opportunity!
Jotform’s Technical Support and Customer Support Bootcamp is a 4-week scheduled training
offering a learning experience to become a trusted expert for Jotform's globally based 20+
million users, providing world-class customer service. This is the fourth bootcamp program that
we’ve had the pleasure of launching with Jotform and 30 previous graduates of the program
have already started their careers at Jotform!
For more details, check out the program details below. If you think you’re committed to
attending and your skills and career aspirations are aligned, make sure to complete your
application at your earliest convenience.
Dates: March 9th, 2024–March 31st, 2024
Bootcamp Hours: Weekends 10:00–15:00 h, Weekdays (3 days only) 19:00–21:00 h
Location
Bootcamp: Online: At least 90% attendance is required for successful completion of the
program.
Job Location: Participants who successfully pass all stages of the program will be offered
on-site positions at Jotform’s offices in Ankara, İzmir (İzmir İYTE, Urla), and Istanbul
(VadiIstanbul Bilişim Vadisi)
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